Terms and Conditions
Last updated: September 8, 2025
1. About Us
Super GCSE is operated by SuperStudies Ltd, a company registered in England and Wales with company number 16694082. Our registered office is at 71-75, Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.
2. Acceptance of Terms
By accessing or using the Super GCSE platform ("Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you are a parent registering on behalf of your child, you represent that you have the authority to do so and to bind your child to these Terms.
3. Description of Service
Super GCSE is an educational platform designed to help students prepare for GCSE examinations through AI-powered learning tools, study planning, and mock examinations.
4. Registration and User Accounts
4.1. Parent-First Registration: Our platform implements a parent-first registration system where parents must register before creating accounts for their children.
4.2. Account Accuracy: You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
4.3. Account Security: You are responsible for safeguarding your password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
4.4. Minimum Age: Users must be at least 13 years of age to access and use the Service. Users under 18 must have parental consent.
5. Artificial Intelligence Usage
5.1. AI Technology: Our Service utilizes advanced artificial intelligence (AI) models to provide educational support, tutoring, and assessment capabilities.
5.2. AI Limitations and Disclaimer:
- Accuracy: While we strive to ensure the accuracy of information provided by our AI systems, they may occasionally produce incorrect, incomplete, or misleading information ("hallucinations"). Users should exercise critical thinking when reviewing AI-generated content.
- Subject Matter Expertise: Our AI models are trained on educational materials but are not certified teachers or examiners. Content should be cross-referenced with official curriculum materials.
- Content Appropriateness: We implement content filters and safety measures, but AI systems may occasionally generate inappropriate content. If you encounter such content, please report it immediately.
5.3. AI Interaction Records: The Service maintains records of user interactions with AI systems for quality improvement, safety monitoring, and educational tracking purposes. Parents can access their children's AI chat history.
5.4. Third-Party AI Models: Some AI capabilities are powered by third-party models (such as Google Gemini). Usage is subject to both our Terms and the terms of the respective providers.
6. User Content and Conduct
6.1. User Content: Users may submit content including questions, essays, and other educational materials ("User Content"). You retain ownership of your User Content but grant us a license to use, store, and process it for providing the Service.
6.2. Prohibited Content: You agree not to submit content that is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, or otherwise objectionable.
6.3. Academic Integrity: The Service is designed to support learning, not to facilitate cheating or plagiarism. Users must adhere to their school's academic integrity policies.
7. Privacy and Data Protection
7.1. Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information.
7.2. Children's Privacy: We comply with applicable laws regarding children's online privacy. Parents have the right to review their children's information, request deletion, and restrict further collection.
8. Billing and Subscription
8.1. Some features of the Service may require payment. Billing terms will be clearly disclosed before any purchase.
8.2. Subscriptions will automatically renew unless cancelled according to our cancellation policy.
9. Intellectual Property
9.1. All content, features, and functionality of the Service, including but not limited to text, graphics, logos, icons, and software, are owned by SuperStudies Ltd or its licensors and are protected by copyright, trademark, and other intellectual property laws.
10. Disclaimer of Warranties
10.1. THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
10.2. We do not guarantee that the Service will be error-free, uninterrupted, or that defects will be corrected.
10.3. We do not warrant that AI-generated content will always be accurate, complete, or appropriate for all educational needs.
11. Limitation of Liability
11.1. TO THE MAXIMUM EXTENT PERMITTED BY LAW, SuperStudies Ltd SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL.
11.2. In no event shall our total liability exceed the amount you paid for the Service in the twelve months preceding the claim.
12. Examination Preparation Disclaimer
12.1. While the Service aims to help students prepare for GCSE examinations, we make no guarantees regarding examination results or grades.
12.2. Mock examinations and practice questions are designed to simulate actual tests but may differ from official GCSE examinations.
13. Termination
13.1. We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason.
13.2. You may terminate your account at any time by contacting us.
14. Changes to Terms
14.1. We reserve the right to modify these Terms at any time. Changes will be effective upon posting to the Service.
14.2. Your continued use of the Service after changes constitutes acceptance of the modified Terms.
15. Governing Law
15.1. These Terms shall be governed by the laws of the United Kingdom without regard to its conflict of law provisions.
16. Contact Information
16.1. For questions about these Terms, please contact us at:
- Email: [email protected]
- Phone: +44 118 374 0540
- Address: SuperStudies Ltd, 71-75, Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom