Privacy Policy

Last updated: September 8, 2025

This Privacy Policy describes how SuperStudies Ltd ("we", "us", or "our") collects, uses, and discloses your personal information when you use our Super GCSE platform.

1. About Us

Super GCSE is operated by SuperStudies Ltd, a company registered in England and Wales with company number 16694082. Our registered office is at 71-75, Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.

2. Information We Collect

We collect several types of information from and about users of our Service:

2.1. Personal Information

  • Account Information: Name, email address, password, and user type (parent or student).
  • Profile Information: Year group, school name, date of birth, profile image, and educational preferences.
  • Parent-Child Relationship: Information linking parent and child accounts.

2.2. Educational Information

  • Study Data: Subject preferences, study times, progress tracking, and exam results.
  • Performance Information: Assessment scores, study streaks, and achievement badges.
  • Content Submissions: Answers to questions, essays, and other user-generated educational content.

2.3. AI Interaction Data

  • Chat Logs: Records of interactions with AI tutoring assistants.
  • AI-Generated Content: Explanations, study materials, and feedback generated by AI models.
  • Query Patterns: Types of questions asked and subjects of interest.

2.4. Technical Information

  • Usage Data: Login times, features used, and time spent on the platform.
  • Device Information: Browser type, IP address, device type, and operating system.
  • Cookies and Similar Technologies: Information collected through cookies and similar tracking technologies.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, maintaining, and improving the Service
  • Creating and managing user accounts
  • Facilitating parent-child account relationships
  • Personalizing learning experiences
  • Tracking educational progress
  • Processing and completing transactions
  • Sending administrative information
  • Responding to inquiries and providing customer support
  • Training and improving our AI models
  • Ensuring the security and integrity of the Service

4. AI Data Processing

Our platform uses artificial intelligence to enhance the educational experience. Here's how we process data with AI:

4.1. AI Tutoring and Support

User questions and interactions are processed by our AI models to provide educational support, explanations, and guidance.

4.2. Chat History and Transparency

We maintain comprehensive records of all AI interactions. Parents can access their child's AI chat history to review the educational content discussed.

4.3. AI Model Improvement

We may use anonymized data from AI interactions to improve our models' accuracy, relevance, and safety. Personal identifiers are removed before using data for training purposes.

4.4. Third-Party AI Services

Some of our AI capabilities are powered by third-party providers like Google Gemini. When using these services, data may be processed according to their privacy policies in addition to ours.

5. Disclosure of Your Information

We may disclose personal information:

  • To comply with legal obligations
  • To protect the rights, property, or safety of SuperStudies Ltd, our users, or others
  • In connection with a business transfer or corporate transaction
  • With your consent
  • To service providers who perform services on our behalf

We do not sell student data to third parties for marketing purposes.

6. Children's Privacy

Our Service is designed to be used by children under 18 only with parental consent and supervision. We collect personal information from children only with verifiable parental consent.

6.1. Parent-First Registration

Our platform requires parents to register first and create accounts for their children, ensuring proper consent for data collection from minors.

6.2. Parental Access and Control

Parents can:

  • Review their child's personal information
  • Request deletion of their child's data
  • Restrict further collection or use of their child's data
  • Access their child's AI chat history and study progress

6.3. Educational Purpose Limitation

We collect and use children's personal information solely for educational purposes related to the GCSE curriculum and exam preparation.

7. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your personal information
  • Restriction of processing
  • Data portability
  • Withdrawal of consent

To exercise these rights, please contact us using the details provided below.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

10. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

  • Email: [email protected]
  • Phone: +44 118 374 0540
  • Address: SuperStudies Ltd, 71-75, Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
  • Company Number: 16694082
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